Deepfake scams are no longer rare—they’ve become a routine threat in 2025. From fake video calls to AI-generated voice messages, attackers are using increasingly sophisticated techniques that are faster and harder to detect. The consequences? Companies are losing money, leaking sensitive data, and falling victim to threats they’re unprepared to defend against.

What makes this worse is that most businesses aren’t covered. Cyber insurance policies often exclude deepfake-related incidents, leaving companies to bear the financial and reputational damage alone.

The best defense is proactive training. Show your team what these threats look like before they happen. Simulation tools like Brightside AI can help you prepare by creating realistic deepfake scenarios that teach employees how to spot and respond to them.

This article explains what deepfakes are, how they’re used in scams, why they’re hard to insure, and how you can run your own deepfake simulations using Brightside AI.

What Are Deepfakes?

Deepfakes are AI-generated media that mimic real people’s appearances and voices with uncanny accuracy. The term combines “deep learning” (a type of machine learning) with “fake.” In practice, this means someone could generate a convincing video of your CEO or HR lead saying things they never said.

In 2025, creating a deepfake is alarmingly easy. Free tools available online allow anyone to fake a voice in minutes or create a video in just a few hours. These fakes are often good enough to fool even cautious employees—especially when paired with urgent requests that demand immediate action.

How Attackers Use Deepfakes

Deepfakes are being used in increasingly creative ways to execute scams. Here’s how attackers exploit them:

- Live Video Calls: A scammer impersonates a company leader on platforms like Zoom or Teams, asking an employee to take urgent actions such as transferring funds or sharing confidential data.

- Recorded Video Calls: Attackers send pre-recorded deepfake videos via email or chat, claiming these are messages from executives with urgent instructions.

- Voice Calls (Vishing): Using AI-generated audio, scammers mimic the voice of someone familiar to the victim, making fraudulent requests during phone calls.

- Video Messages: Short synthetic clips posing as internal memos, customer requests, or HR updates often accompany phishing emails for added credibility.

These attacks are difficult to detect and verify in real-time. Employees rarely have the tools or time needed to fact-check trusted faces and voices under pressure.

Why This Problem Isn’t Insured

Even if your business has cybersecurity insurance, it’s unlikely that deepfake scams are covered. Here’s why:

- Hard to Prove: Demonstrating that a video or voice was fake after the fact is challenging and often inconclusive.

- New and Evolving Threats: Insurance policies haven’t kept pace with the rapid evolution of AI-driven scams.

- Blame on Human Error: Insurers may argue that employee negligence—such as failing to verify requests—is responsible for the loss.

As a result, companies are left footing the bill for damages caused by wire fraud, data breaches, or other consequences of deepfake scams.

What You Can Do

Detection software alone isn’t enough. Attackers will continue finding ways around it. The best strategy? Train your team by exposing them to realistic deepfake scenarios in a safe environment. This helps employees learn how to identify red flags before real threats occur.

Brightside AI offers an effective solution for this kind of training. It allows security teams to simulate deepfake attacks tailored to their organization’s workflows. Here’s how you can use Brightside AI for your team:

How to Run a Deepfake Simulation Using Brightside AI

Brightside AI enables organizations to run realistic deepfake simulations quickly and effectively. Follow these steps:

1. Choose the Simulation Type

Brightside offers three types of simulations:

- Live Video Call: Testing responses under pressure

- Recorded Video Call: Email/phishing scenarios

- Video Message: Standalone memos or HR notices

Select the type based on the threat you want your team to experience.

2. Select Your Target(s)

Identify which employees or groups will receive the simulation. Brightside provides helpful metrics such as:

- Employee vulnerability scores

- Training progress (e.g., courses completed)

- Simulation history (e.g., past performance)

This ensures you can focus on high-risk roles like new hires or executives while tailoring simulations for maximum impact.

3. Pick the Caller (Avatar)

Choose the fake “person” who will appear in the video:

- Upload a photo of someone you want to impersonate (e.g., CEO).

- Or reuse an existing photo from your library.

Brightside uses this image to generate a realistic deepfake avatar.

4. Set the Environment

Customize details like:

- The video platform (e.g., Google Meet, Microsoft Teams, Zoom).

- The background (e.g., home office, meeting room).

These elements make the simulation blend seamlessly into your company’s normal workflows.

5. Add the Voice

Choose between two options:

- Upload a voice sample for maximum realism.

- Use text-to-speech technology for quick setup by typing out what you want the avatar to say.

For example:
“Hey, I need you to resend that quarterly report using your personal email—I’m having trouble logging in.”

6. Launch the Simulation

Review your setup and launch the simulation. Brightside will:

- Deliver the simulated deepfake attack.

- Monitor employee actions (e.g., clicks, responses).

- Log results automatically for post-simulation analysis.

Afterward, review what happened with your team and identify areas where awareness or training needs improvement.

Why Simulations Matter

Most employees have never encountered a real deepfake before. When they do face one in an actual attack scenario, they may panic—or trust it without question. Simulations help employees build critical habits such as:

- Pausing before acting on urgent video messages.

- Double-checking unusual behavior from familiar faces.

- Reporting suspicious calls or emails promptly.

Simulations also provide valuable data on where your organization is most vulnerable, enabling targeted improvements in training programs.